Q: What file formats do you accept?
We accept PDF, AI, EPS, and high-resolution JPG or PNG files. For best results, use CMYK color mode with at least 300 DPI.
Q: Can I see a proof before printing?
Yes, we offer digital proofs for approval before production as standard
Q: What’s your typical turnaround time?
Turnaround varies by product. Most standard items are ready within 3–5 business days. Rush options are available. More complex items take longer
Q: Do you offer design services?
Yes! Our design team can help with layout, branding, and custom artwork — whether from scratch or editing your existing files. This work is chargeable as an extra
Q: Is there a minimum order quantity?
Minimums vary by product. Many items can be printed in small runs, some as low as one unit while others (like booklets) may have higher minimums for cost-efficiency.
Q: Do you deliver?
We offer nationwide delivery and. Delivery times depend on your location and chosen shipping method.
Q: What if there’s an issue with my order?
Customer satisfaction is our priority. If there’s a problem with your order, contact us within 5 days and we’ll work to resolve it promptly.
Q: What types of promotional products do you offer?
We offer a wide range including branded pens, bags, apparel, drinkware, tech gadgets, stationery, and more. Custom solutions are also available.